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In-App Chat
Open the dashboard and click Contact Support in the sidebar to start a conversation. The fastest way to get help.
Email Support
Email us at [email protected]. We read every message and reply during business hours, Monday to Friday.
Documentation
Browse guides, the API reference, and the MCP docs. Most questions are answered here.
Frequently Asked Questions
Skim the answers to questions we hear most often before reaching out.
Quick Links
Quickstart
Get the widget live and your first AI conversation running in under 5 minutes.
Setup Checklist
The end-to-end setup journey: knowledge, agents, channels, integrations, and team.
API Reference
REST endpoints for chat, tickets, identifying users, sending events, and series.
Integrations
Connect HubSpot, Stripe, Slack, Linear, Zoom, Fathom, PandaDoc, and more.
Common topics
Web Widget
Install the script tag, identify users, and send context.
AI Agents
Configure agent instructions, skills, channels, and escalation.
Knowledge
Crawl your docs, upload files, and connect meeting tools.
Help Center
Publish a hosted help center that also feeds your AI.
Need something else?
Contact Us
Email, in-app chat, sales, and security disclosures.
FAQ
Answers to the questions we hear most often.
Report a Bug
Found something that isn’t working? Let us know.